A queue that can’t be gamed. Clear rules, logged changes, no idle doctors, no blocked lines.
Apno’s queue is not first-come chaos or VIP favours. It follows a fixed, transparent order, fills gaps automatically, and logs every move — so patients trust the line and staff stop refereeing it.
Real position is set at check-in. Early arrivers move ahead of later-booked absent patients.
The system always calls whoever is present — it never stalls the room on a no-show.
The line moves automatically and every waiting patient watches their number drop, live.
A configurable 70:30 mix so neither booked patients nor walk-ins are ever starved.
Emergencies and seniors / pregnant / disabled are prioritised — by rule, not by influence.
Every reorder is recorded, so the queue is provably fair and can’t be quietly manipulated.
And every reorder is logged — so the line can’t be quietly manipulated.
Every position, every reorder, every no-show — visible in real time, to patient and hospital alike.
